Copyright
I retain full copyright on all artwork produced, when a portrait is commissioned, I reserve the right to display it on my website and social media pages.
Clients who do not wish their commissioned portrait to be shown online must notify me before work commences.
Payment
To commission a portrait I will not charge you to be added to my waiting list, but just before i commence work on your portrait I will require up front payment paid in full via direct bank transfer, I will invoice you just before I begin.
If the order is cancelled during commencement of the portrait, I will refund you 50% and 50% will be retained to cover my time and materials.
Shipping & Packaging
All orders are packed in 3mm thick walled cardboard tubes so very safe when shipping, however, in the event of postal damage, please send a photo immediately, I will do my best to guide you if its minor damage and can be fixed but if not the artwork must be returned and a new portrait will be drawn at no cost, as soon as possible.
If there are any issues with postage at all please contact me directly and I will do my best to resolve any issues.
Lead time
I will only add you on to my waiting list when my books are open, if they are closed then keep your eyes peeled on my social media for when they reopen.
I often have a client waiting list and the lead time will depend on the time of year and the number of portraits already booked, I will provide an estimated completion time upon enquiry.
If you have any special requests, i.e Birthdays/Anniversaries I will try my very best to accommodate these requests.